But we don’t stop there……You have also told us that you wanted us to offer more flexible repairs appointments. Later repairs appointments are now available on Tuesday and Thursday evenings with appointments available up to 7pm.

You have asked us for a quicker turnaround for planned appointments. We have planned a schedule of weekly batched work which should enable us to offer all planned appointments in a 3 month timescale, halving our previous promise of 6 months.

And we’re still listening…… The feedback we receive from you on surveys, in focus groups and in person is very valuable and helps us to tailor our service to your needs.

We are always looking for new ways to improve what we do, if you have any thoughts or suggestions please get in touch and join our residents register or take advantage of a number of other ways to get involved and help us shape the future of our service.

Get in touch and get involved on Freephone 0800 012 1311 (it may be cheaper to call 0330 440 9707 from a mobile), email trust@cppht.com or write to Cheshire Peaks & Plains Housing Trust, Ropewalks, Newton Street, Macclesfield, SK11 6QJ