Our vision is "a team working with imagination and energy to create vibrant communities".
This vision captures our intention to create a single and unified team of staff and board members. Together, we will strive to find imaginative and creative solutions and to do so quickly and effectively. Finally, while providing housing services is a clear priority, we recognise that we need to do more than this in order to provide the quality of life demanded by our customers. We are therefore committed to contributing to the community as a whole, in order to create a vibrant place to live.
These are our values:
- Everything we do is about our customers
- We always deliver high performance
- We do what we say we’ll do
- We value our staff and invest in their potential
- We are open and honest with ourselves, our customers and our partners
- We take pride in everything we do
Our vision and values provide the strategic direction for the Trust, and are reflected in everything we do.
Below is a link to our corporate plan which includes six objectives which describe what we want to achieve and six behaviours which describe the way that we will do things. A full copy of our corporate plan is available on request.
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